When items are not showing up on their index page

Background and question:
We are currently interviewing cataloging librarian candidates, and one of their duties will be to help make Digital Commons items more discoverable (not that we have a problem with them being discovered now). In advance of her starting, I am trying to make sure the Master Cataloging spreadsheet that I have been keeping since the first thesis was uploaded is up to date. (I started with a download from the catalog of all print theses and have been updating it for born digital and digitized items, with the URLs). It's been interesting. I have discovered some that are on my spreadsheet that don't show up on the http://digitalcommons.brockport.edu/theses/ pages, and a few that are in Digital Commons that I missed updating on the spreadsheet. I discovered a number of Counselor Education capstones that weren't showing up, but oddly, most were. I discovered the problem was that a group of them had "Counselor Education" for the department, and the ones that didn't show had "Department of Counselor Education". I did a batch revise, and I suspect that will fix the problem. But here is one that remains a mystery to me.


Here is my actual question:http://digitalcommons.brockport.edu/ehd_theses/241/ not only fails to show up in the thesis index, but looking at the metadata page, there is no information showing 
http://digitalcommons.brockport.edu/cgi/user_config.cgi?context=ehd_theses/241 and I can see that “Hide this article so that it’s not displayed on the site.” is checked. I’m not sure why it’s checked- there is probably some history that I don’t know about why it’s hidden- but that would explain why it’s not indexed. Hidden articles also don’t show up in usage reports, batch revise spreadsheets and can’t be collected.

(598) downloads since (10/23/2013). 
Any idea why this is?

DC Support answer:

I took a look at the configurations for this individual article here:


The download widget is not displaying because the article is hidden. If you unhide it and run an update, I think you’ll be happy to see that this paper has 598 downloads! (You can see this in preview: http://digitalcommons.brockport.edu/cgi/siteview.cgi/ehd_theses/241)